Pack your bags and forget about worries

SENIA Cancellation guarantee

Your holidays with SENIA begin the moment you visit our website and choose one of our campsites. With our cancellation guarantee, forget about any worries.

There is no room for the unexpected!

General advantages of booking your holidays with SENIA Cancellation Guarantee

  • The cost of the guarantee must be paid at the time of booking.
  • The SENIA Cancellation Guarantee covers the reasons explained in this document and includes the reimbursement of the payment made (with the deduction of the management costs and the cost of the guarantee itself).

For what reasons can I cancel the reservation?

  • Due to serious illness, serious accident or death of the reservation holder, legal partner, or one of the direct ascendants or descendants, sons-in-law or daughters-in-law.
  • Death of a sibling of the reservation holder.
  • Serious material damage to the property home of the reservation holder that requires your presence.
  • Total theft of the vehicle or caravan, or accident during the journey to the campsite.
  • In the event of obtaining a new indefinite employment contract through the employment service and having been registered for more than a year.
  • Due a dismissal, the loss of the reservation holder's job, in contracts of more than one year.

When and how is the amount refunded?

  • When the events described on this page take place at least 30 days before arrival at the campsite, we will refund 100% of the amount paid, deducing the cost of the guarantee itself, and €10 in administration costs.
  • When the events described on this page take place at least 30 days before arrival at the campsite, we will refund the amount already paid, deducing 10% of the total amount of the reservation, the cost of the guarantee and €10 in administration costs.
  • In the event that any of these reasons arise during your stay, we will refund 80% of the amount corresponding to the unused days, deducing the cost of the guarantee and €10 in administration costs.
  • If the reason for cancellation is not any of those mentioned in this document but is notified at least 30 days in advance, the amount paid may be recovered as a discount for another stay within the same season. The second stay must be of the same amount or higher than the first.

What is not included in this guarantee?

  • It does not cover damages derived from war, strike, nuclear or radioactive effects or terrorism.
  • Does not include damage caused directly by the reservation holder or other companions registered in the reservation.
  • It does not cover damages caused by suicide of the owner or members registered as companions in the reservation.
  • Any reason that has occurred before contracting the guarantee.
  • It does not include the reimbursement of the paid amount if the reason is a chronic illness.
  • Neither does it include as a possible reason for a refund, an illness due to depression that leads to an hospitalisation of less than 3 days.
  • It does not cover the cancellation of the reservation for damages caused by meteorological causes.

How can you request the cancellation of the reservation?

You must send an email with the reason, reservation number and proof to the corresponding email:


Camping Senia Riu:

Camping Senia Cala Gogo:

Camping Senia Cala Canyelles:

Camping Senia Tucan:

Camping Senia Caballo de Mar:

Camping Senia Rupit:


In SENIA we highly recommend booking your holiday with our cancellation guarantee. You will be covered before unexpected events.